- Is GDV included?
- GDV is available in Suite and White‑Label plans.
- Do credits roll over?
- No — credits reset monthly. Unused credits expire at renewal.
- Is there a renewal bonus?
- No — each renewal resets your plan's normal monthly allowance once. Monthly credits never stack or roll over.
- Do top-up credits reset?
- No — top-up credits never expire and stay in your account until used.
- Do I lose unlimited usage?
- No — unlimited previews remain. Credits are only deducted when you download a report.
- Can I run tools as much as I want?
- Yes — running tools is free. Credits are only used when you download.
- Can I upgrade anytime?
- Yes — upgrades apply instantly, and your monthly credits reset to the new plan's allowance.
- What are the fair-use limits?
- 5 downloads per hour and 20 per day for everyone. Monthly cap: Starter and Suite 100 per month; White-Label has no monthly cap.
- What happens if I switch plans?
- Your credits reset to the new plan's monthly allowance immediately.
- What happens if I cancel?
- Your credits remain visible in your account, but they can't be spent without an active subscription. Top-up credits never expire, so they're still there if you come back.